Welcome to Germany and welcome to Europe!

It is now getting easier for you to apply for a Schengen visa at the German Embassy in Windhoek.
The German Embassy has optimised its processes and improves its services for all Namibian residents that need a Schengen visa for travel to Germany, Belgium, Hungary, Luxembourg, Malta, the Netherlands and Switzerland.

From Monday 19 January 2026, all Schengen Visa applications will be exclusively handled by our service provider TLS Contact. TLS Contact is the regional partner of the Federal Foreign Office and is already successfully operating in many African countries.

Thanks to this new arrangement, waiting times will be reduced and you can book your appointment easier and quicker than before. It makes it more convenient for you to get your Schengen visa for your travel to Germany and Europe.

Visa application forms and accompanying documents need to be submitted at the TLS Contact German Visa Application Centre, which is centrally located at Maerua Mall and accessible for people with physical challenges. Biometric data collection as well as the delivery of the passport will also take place at the TLS Contact German Visa Application Centre.

The decision to issue or not issue a visa lies as before solely within the responsibility of the German Embassy in Windhoek. The Embassy continues to represent besides Germany the following six European states: Belgium, Hungary, Luxembourg, Malta, the Netherlands and Switzerland.

What does this mean in practical terms?

1. From 13 January 2026, bookings for appointments for Schengen Visa applications can be made only through the TLS Contact website for Namibia: TLS Contact. You can choose a time slot convenient for you and will find more information about the documents you need to submit at your appointment.
2. From 19 January 2026, the TLS Contact German Visa Application Centre starts to operate at Maerua Mall (Regus Office Tower, Office Hours: Mon-Fri 08:30 - 15:30)

A non-refundable service fee of 24,51 EURO (approx. 500 NAD) in addition to the regular visa fee applies. All fees are payable by credit card only, please note that cash is not accepted.

According to the European Visa Code, the processing time of the application for any type of passport may take up to 15 consecutive days. You will be informed by TLS Contact as soon as the passport is ready for collection at the TLS Contact office.

Please be aware that for national visa (more than 90 days stay in Germany), such as for studying/working or family reunification, the process will not change. For more information on national visa please visit our website: National Visa