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Schengen visas

Visa label

Visa label, © colourbox

27.01.2020 - Article

For short-term stays less than 90 days. The application procedure has been outsourced to the external service provider TLS Contact.

Schengen visas allow people to stay in the Schengen area for up to 90 days every six-month period. The German Embassy Windhoek has outsourced the application process for Schengen visas to TLS Contact, an external service provider. In principle, all applications for Schengen visa must be handed in at the Visa Application Centre of the external service provider who will guide you through the application process:

This applies if your main destination is one of the following countries: Germany, Austria, Belgium, France, Greece, Hungary, Luxembourg, Malta, Netherlands and Switzerland.

Preparing your application

Please prepare your application as follows:

Booking an appointment

You need an appointment at the TLS Contact Visa Application Center in Windhoek to submit your application. The Visa Application Center is located at Mozart Square, Unit 3, 4-8 Jackson Kaujeua St, Windhoek, Namibia.

You may submit your application six months before the start of your planned trip at the earliest. Please directly arrange your appointment with the service provider online:

Submitting your application

In order to submit your application, please attend your appointment at the Visa Application Center in person. During this appointment, we kindly ask you to submit all of your application documents and pay the visa fee. Your fingerprints will also be taken on this occasion.

What happens during processing?

The Visa Application Center will forward your application to the German Embassy Windhoek. The Embassy will review your application and make a decision on whether or not to grant you a visa. To this end, it will assess whether your application meets the legal requirements. The processing time for a visa application may take up to 15 consecutive days according to the European Visa Code. The Embassy is not able to answer any questions on the status of your application during this processing period. After that, enquiries can only be answered if they are made by the applicant, his/her legal representative or another person authorised in writing.

Return of your passport

As soon as the Embassy has decided on your application, your passport is returned to the Visa Application Center of the external service provider TLS Contact. The Center will contact you when to collect your passport.
There are various reasons why your visa application may be rejected. The reasons will be stated in the letter notifying you that your application has been rejected.
You are welcome to submit a new application at any time with complete, informative and verifiable documentation.

Have a good trip! Information for visa holders

If all the information on your visa label is correct, you are free to travel. Please check the information on the label as soon as your passport is returned to you. You should let us know immediately if there are any mistakes so that we can issue you a new visa.

Your visa will state your full name and passport number and include your photo. It will also state the period of validity. This is the time period in which you can travel. In addition, it will state the maximum number of days you can stay in the Schengen area during the period of validity of your visa. Our aim is to give you a certain amount of flexibility in planning your trip. In order to allow you to change your travel dates at short notice, visas are usually valid for 15 days longer than the maximum number of days you are allowed to stay in the Schengen area.

Please note that being granted a Schengen visa does not guarantee that you will be allowed to enter the Schengen area. The final decision on whether or not you will be allowed to enter the Schengen area will be made by the border police on your arrival. When you arrive, the border police may ask you to present additional documentation alongside your passport and valid visa with information on your financial means, the length and purpose of your stay, and your health insurance cover. You should therefore take your original visa documents (including an invitation from Germany, hotel reservation and travel health insurance) with you on your trip.

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